Frequently Asked Questions

Here are some common questions about selling on Custom Wigs Mart

What do I need to set a shop on Custom Wigs Mart?
To step up a shop on Custom Wigs Mart takes only 10-20 mins and requires basic business and payment information. To learn more click here

How do fees work on Custom Wigs Mart?
Joining and starting a shop on Custom Wigs Mart is $3 one-time listing fee. There are three basic selling fees which we call a transaction fee: a listing fee, a commission fee, and a payment processing fee totaling 10%.

What do I need to do to create a shop?
It’s easy to set up a shop on Custome Wigs Mart. Just pick a shop plan (Starter, Grow, Shop) then upload your shop background image (625px X 125px) and a shop thumbnail, add your business address and business hours finally add your images.

What can I sell on Custom Wigs Mart?
Custom Wigs Mart provides a marketplace for custom wig makers to sell their custom wigs only.

How do I get paid?
With Custom Wigs Mart Payments, our easy-to-use and secure payment system, you may accept payments from a wide variety of payment methods including credit and debit cards, PayPal, and Apple Pay. Funds from your sales are deposited directly to your bank account or paypal in your currency within 48 hours, no matter how or from where the buyer pays.

How does Custom Wig Mart protect sellers?
Seller Protection is a program that offers you peace of mind in the event of a transaction dispute. If you are unable to resolve a disagreement with a buyer and the transaction meets eligibility requirements, Custom Wigs Mart will help you resolve the issue through our dispute resolution system.

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Wig Cap Size

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Finding Your Cap Size

 

Custom Wigs Mart provides a variety of tools to help you verify that a seller is reputable. Be sure to check out a seller’s reviews, shop policies, and About page. Contact the seller by using the message box to clarify any points of confusion. For your own protection, be sure to keep all communication on Custom Wigs Mart.

Use Our Case System
In the unlikely event, something goes wrong, use Custom Wigs Mart’s case system to resolve disputes, including instances where an item was not delivered or is not as described in the listing. If you are unable to come to a resolution with the seller, you may escalate the case for resolution by Custom Wigs Mart.

High Standards
Sellers on Custom Wigs Mart are expected to provide a high level of customer service. Custom Wigs Mart’s teams monitor problematic behavior based on our Seller Service Level Standards. Sellers who persistently contribute to a negative buyer experience will not be allowed to sell through Custom Wigs Mart.